I have updated your Privacy Policy content to include the mandatory Cambridge requirements and the enrolment principles you shared. I have kept your original wording for the existing sections and only modified or added the necessary information.

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Who we are

We are Langcom 연구소, an educational organization that offers online and in-person English classes. Our main website is https://langcom.org/, with subdomains and local versions at:

• https://langcom.edu.pe/ - Peru

• https://langcom.es/ - Spain

• https://langcom.mx/ - Mexico

• https://langcom.com.ar/ - Argentina

• https://langcom.co/ - Colombia

• https://langcom.cl/ - Chile

• https://langcom.com.br/ - Brazil

• https://langcom.us/ - The United States of America

• https://langcom.co.uk/ - The United Kingdom

• https://langcom.fr/ - France

• https://langcom.it/ - Italy

We also operate our educational platform in https://campus.langcom.org/.

You can contact us by email at [email protected] or via WhatsApp on the official numbers published on our local pages.

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What personal data we collect and why

We collect the following types of personal data:

• Contact information: name, surname, email, phone number, country and city.

• Transactional data: Purchase history, billing, purchased products (courses), selected schedules, type of classes (group or private).

• Technical data: IP address, browser type, time zone, cookies, and site behavior.

• Academic data: English level, diagnostic test results, course progress (via LearnDash), interaction with classes and materials.

• Agenda and reservation details: collected through Amelia, to schedule live classes.

• Membership or referral data: If you enter through an affiliate (via AffiliateWP), the referral source is recorded.

• Cambridge Exam Candidate Data: For official certifications, we collect mandatory information including your Full Legal Name (exactly as it appears on your ID), Date of Birth, Gender, and Identification Number (DNI, Passport, or CE).

• Candidate Photograph: A digital photo taken on the test day for identity verification as required by Cambridge regulations.

We use this data to:

• Manage your registration and participation in courses and official exams.

• Send communications necessary for your learning (reminders, notices, tasks).

• Improve our educational services.

• Issue certificates and record academic progress.

• In some cases, we may send you promotions or educational content if you have given us your explicit consent.

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Cambridge Results Verification Service

As an authorized Preparation Centre, Langcom Institute follows the security protocols established by Cambridge Assessment English:

• Mandatory Photo: Candidates for specific Cambridge qualifications must have their photo taken on the day of the speaking test and/or the written papers.

• Purpose: This photo is used for the Results Verification Service, allowing authorized third parties (such as universities or employers) to verify your results.

• Data Transfer: You acknowledge that your personal information and photo will be sent to Cambridge Assessment English and held on their secure servers.

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Who we share your data with

We share limited data with third parties to provide our services:

• Payment platforms: PayPal, Stripe, Culqi, Yape, Plin, etc.

• Email sending services: MailPoet, Brevo (Sendinblue).

• Online class systems: Google Meet (link sent according to reserved time).

• Certification Bodies: Cambridge Assessment English (University of Cambridge) for the purpose of processing your application and providing certification services.

• LMS Platform: Own

• Booking platform: Own.

• Affiliates: Own.

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How long we retain your data

• Form entries: 6 months

• Academic records: Indefinitely as long as you are an active student; deleted 2 years after inactivity

• Official Exam Results: Cambridge Assessment English may retain certain candidate data indefinitely to provide lifelong verification services.

• Purchase history: 10 years (accounting obligations)

• Cookies: up to 1 year

• Analytics data: up to 26 months

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Last updated date: February 25, 2026